Terms of service

Privacy Policy

Effective Date: September 23, 2026

At NUZOX, operated by NEXT ZONE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.nuzox.in, or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information:

Full name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Payment-related information required to process your order

Technical Information:

We may collect non-personal information such as your IP address, browser type, device information, website usage, and browsing activity through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process and deliver your orders.
To confirm orders and provide order updates.
To communicate with you regarding delivery, returns, refunds, and customer support.
To process payments through our payment service providers.
To improve our website, products, and customer experience.
To prevent fraud, misuse, and unauthorized activities.
To send promotional messages or marketing communications, where permitted by law and where applicable.
To comply with applicable legal and regulatory requirements.

You may opt out of promotional communications by following the unsubscribe instructions provided or contacting us.

3. Payment Information

We use third-party payment service providers to process online payments.

NUZOX does not require you to share your complete card number, CVV, UPI PIN, or banking passwords with us through ordinary customer support communications.

Payment information is handled according to the applicable payment provider's policies. Please do not share your UPI PIN, OTP, or banking passwords with anyone claiming to represent NUZOX.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business and provide services to you.

These may include:

Shipping and delivery partners.
Payment processing providers.
Website hosting and technology service providers.
Customer support and business service providers.
Government authorities or legal bodies, when required by applicable law.

We do not sell or rent your personal information for third-party marketing purposes.

Service providers may process information only as necessary to provide their services or fulfill their legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and provide a better shopping experience.

Cookies may help us to:

Remember your preferences.
Improve website performance.
Understand website traffic and usage.
Support relevant marketing and advertising activities, where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing data electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, dispute resolution, and business recordkeeping.

The retention period may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including:

Requesting access to certain personal information we hold about you.
Requesting correction of inaccurate information.
Requesting deletion of information, where legally applicable.
Withdrawing consent for certain processing activities, where applicable.
Requesting information about how your personal data is processed.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing your request.

9. Children's Privacy

Our website is intended for general consumers and is not knowingly directed at children in circumstances where applicable law requires parental consent.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites, services, or payment platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Marketing Communications

Where permitted by applicable law, we may contact you through email, phone, SMS, WhatsApp, or other communication channels regarding our products, offers, and services.

You may request to stop receiving promotional communications at any time. However, you may still receive essential communications related to your orders, transactions, or customer service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.

Any updates will be posted on this page, along with the revised effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Business Name: NEXT ZONE

Brand Name: NUZOX

Email: help@nuzox.in

Phone: +91 96009 95123

Business Address:

8/3854 JP Nagar,

1st Street, Kuthampalayam,

Tirupur, Tamil Nadu – 641666,

India.

Website: https://www.nuzox.in

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.